eRelationship is the foundation on which Digital Alchemy’s revenue-driving magic is built. Craft a profitable, long-term relationship with your guests, studded with opportunities to build incremental revenue, through the suite of CRM emails from Reservation Confirmations and Cancellation Notices to Pre-Stay Marketing pieces and Thank You Notes for which Digital Alchemy is so well-known. Add the next layer of On-Property messaging services, and you have multiple levels of potential adding value and profit to each stay.
eSurvey
Social media ratings success is yours with Digital Alchemy’s industry-leading in electronic Comment Cards. eSurvey’s new dimension of interactivity serves as a central information hub for tracking and resolution of guest issues, while providing a measure of the property’s service and performance levels and catapulting your hotel up the ladder of social media ratings.
eBlast
Maximize returns with Digital Alchemy’s email marketing services. The combination of professional design, targeted recipient lists, quality assurance and experience forge stunning ROIs, with reporting to back them up.
eDesign
Digital Alchemy’s integrated eDesign services take your message to new levels of effectiveness with products like eBrochure to promote your amenities, eClub to gather more email addresses, and even complete web site design services. With our team of talent and technical expertise available, the only limit to these creative, integrated, cohesive solutions may be your imagination.
Use Digital Alchemy as a standalone solution to enhance the guest service experience, Interface it to your existing Property Management Software or partner it with other products provided by TierOne Hospitality for a complete Enterprise Management Solution.